Susan Heffley

Susan Heffley (known as Ann Heffley in the online version), more commonly referred to as, "Mom", is the matriarch of the Heffley family. She's the wife of  Frank Heffley, and is the mother of Rodrick, Greg, and Manny Heffley.

Appearance
Susan has a more distinct look from the rest of her family in the online and book version. She wears large glasses that cover up her eyes. She has appeared in the series without glasses while sleeping. She wears normal pants, either sweatpants or slim jeans, and a sweater.

In the movie, Susan is played by Rachael Harris and has curly brown hair and a flawless complexion. She also appears with her trademark glasses. Unlike in the book and online version, she wears makeup.

Personality
She is a rather loving and caring mother, but she constantly embarrasses Greg and Rodrick, and appears to never care. Susan apparently knows very little about older children and often humiliates and ignores Greg and Rodrick to their dismay. She constantly tries to pull the family together, by getting Frank and Greg accustomed to Rodrick's band, tries to get Greg and Rodrick close to Frank, and tries to get Greg to enjoy reading, but none of her plans ever seem to work, and often end up in rather disastrous consequences for Greg and Rodrick. She also doesn't let Frank buy anything without her approval,even including his clothings and vehicles and she also hates sports cars,she even made Frank trade his sports car for a mini-van.

Trivia

 * In the online book, Susan is known as Ann Heffley.
 * In the online book, it is shown that Susan has a sister, or an aunt known as Aunt Cakey.
 * Its quite impossible how she never scolds Manny,even when he almost froze the family to death by killing the lights during blizzard and changing the parental control password on the T.V.
 * Just like her mother she appears to like and favor Manny over Greg and Rodrick.